1. Return Period
Customers may request a return within 7 days after receiving the product.
2. Return Conditions
To be eligible for a return:
- Product must be unused
- Product must be in original packaging
- All accessories and manuals must be included
3. Damaged or Defective Products
If your product arrives damaged or defective, please contact our support team immediately.
4. Return Shipping Costs
In cases of defective products or shipping errors, PRIME VOLT may cover return shipping costs.